Return & Refund Policy

Full and Partial Refunds

1.Full Refunds

We offer full refund on any items that are found to be faulty or damaged due to our fault.Damage caused because of the fault of the third party or customer's own fault cannot apply for refund.

All returned items must be in brand-new condition, unused and with original tags and packaging.

2.Partial Refunds:

We also offer partial refund on returned items which have some original parts missing. In such a case, the customer can only get partial refund.

If the item(s) is considered damaged, defiled, deformed, spilled perfume after receipt, you can only get partial refunds.

3.Shipping Costs:

For unwanted items, the return shipping costs should be borne by the buyer.

· Please do not send your package back to the address on your package. That is not an effective return address and will cause your package to be lost. And you are responsible for the loss due to the wrong address. So please contact the customer service and they will spare no effort to help.

· Customer Service Email: service@supermarketmart.com